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VPS Hosting
Do I need technical knowledge to use a managed VPS?
No. We handle the server. You handle your website. If you want root access to install custom software, you can have it. If you never want to see a terminal, you never have to. Most of our customers start hands-off and gradually take more control as they learn. We're here to teach, not judge.
Can I install any software I want?
Yes, within reason. You have root access. Install Node.js, Python, Docker, whatever your application needs. We don't restrict your stack. We do reserve the right to intervene if something compromises server security, like an outdated mail server or exposed database. We'll explain why and help you fix it, not just shut you down.
What happens if my VPS goes down?
Our monitoring alerts us within 60 seconds. We investigate immediately, usually before you notice. If it's a hardware issue, we migrate you to new infrastructure. If it's software, we fix it. You get an email when it's resolved with an explanation of what happened and what we did to prevent recurrence. We don't hide outages; we explain them.
How quickly can you provision a new VPS?
Typically 2–4 hours from order to ready-to-use. That includes OS installation, security hardening, firewall configuration, monitoring setup, and your welcome email with login details. Complex custom configurations might take up to 24 hours. We don't rush security to hit an arbitrary "instant" promise.
Can I upgrade my VPS resources without downtime?
Yes. We can migrate you to a larger server with minimal downtime, usually under 5 minutes. Your data, your settings, your IP address (if desired), all preserved. We schedule it during your low-traffic hours and notify you before and after. No surprise reboots, no lost data.
Still have questions?
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